Management Articles

A help desk may mean a lot of different things. Basically, it is a source of technical support for hardware or software which is generally staffed by people who can either directly solve the problem or direct the problem to the appropriate department for action. In some instances, a help desk is a call center that is tasked to handle questions about products and services. A single point of entry is what often characterizes a help desk. A voice automated help desk telephone...

Step 3. Evaluate the risks and decide whether existing precautions are adequate or more should be done. Consider how likely it is that each hazard could cause harm. This will determine whether or not you need to do more to reduce the risk. Even after all precautions have been taken, some risk usually remains. What you have to decide for each significant hazard is whether this remaining risk is high, medium or low. Firstly, ask yourself whether you have done all the thin...

Step 4. Record your findings. If you have less than 5 employees then you do not need to write anything down. Although you will find it useful to keep a written record of what you have done. If you have five or more employees, then you must put in writing the significant findings of your risk assessment. This means writing down the significant hazards and your conclusions. Examples might be something like: Electrical installations: insulation and earthing checked a...

A business venture can experience cash shortage or difficulty in being liquid even if it has receivables and steady assets that are more than its payables and other liabilities. There are easy solutions to cash shortage just so a business enterprise can meet its short term obligations like payroll. Among these solutions include loans or short-term borrowing and factoring accounts. Factoring accounts can be done for accounts that are expected to be received by a company dur...

Different companies, products and services have different trademarks but they are all aimed at creating a distinct symbol that will identify that particular product or company. The use of trademarks has legal implications and it is protected by the common law as well as Federal laws. A trademark owner is entitled to the exclusive use of the trademark in the product specifically intended to be identified by the trademark or to other related product which he owns. The tra...

There's almost no-one nowadays who doesn't have a computer -- it's more-or-less a given that you've got a computer in your home office, and that you use it almost every day. But are you getting as much out of it as you could be? Here are some things your computer can do that you might not have thought of. Keep Track of Customers in a Database. Once you start to get some customers, you'll need to keep track of their contact details, as well as making sure you know who th...

After a few years, you might find yourself with a successful home business. After a few more, you might find yourself sick of it and ready to retire, only to realise that you have no idea what to do with the business and all the customers who rely on you if you take that course of action. Here's what you need to do to get out of your business without destroying it, and come away with a good nest egg. Selling Your Business. A business has more value than you might expect...

When you run a business, it can feel like you spend far too much of your time worrying about tax. Here's a quick guide to the what you need to know about tax. What Do You Qualify For? There are all sorts of tax breaks for home and small businesses, to try and make it easier for them to survive. To qualify for them, though, you will need to be using your home as the primary place where you do business. If most of what you do takes place in some space elsewhere that you r...

With unemployment rates going down and companies struggling to attract and retain quality employees, employers should pay close consideration to the emphasis being put on the importance of health care by employees. We have seen several times more and more that employees are first asking about the benefits plan and then about salary. It is obvious that affordable health care is prevalent on the minds of candidates. For existing employees, we’ve found that offering higher be...

When you're dealing with customers, sometimes things can go wrong. It might be your fault, it might be their fault or it might be no-one's fault -- but if you didn't make a contract, then you'll all suffer. Why Do I Need Contracts? A contract gives you a sound legal base for your business, and some guarantee that you're going to get paid for your work without you having to ask the customer for payment in advance. In the event of a dispute, the contract lays down what th...